CAIE IGCSE Business 0264 - Paper 1

6.4 Business and ethical issues

Topical Past-Paper Questions

Why it’s here: Ethical objectives, sustainable development and the effects of ethical decisions on stakeholders.

CAIE IGCSE Business 0264 Paper 1 Topic 6.4

Key concepts to revise

The main ideas to know for 6.4 Business and ethical issues.

Ethical objectives

Ethical businesses consider what is right for employees, customers, suppliers and communities.

Stakeholders

An ethical decision may benefit one stakeholder group while increasing costs for another.

Sustainable development

Businesses should meet present needs without limiting future generations.

Costs and benefits

Ethical behaviour can raise costs but improve trust, loyalty and reputation.

Exam material

Past-paper questions

Past-paper question 0450/11/O/N/25 [4] marks

MTL is a large business which sells children’s toys. MTL wants to act ethically with all of its stakeholder groups including its 430 employees. The market MTL operates in has become more competitive. The business uses a range of methods to promote its products. Having a good brand image is important. MTL’s directors are considering entering a new market in another country. They are aware there may be problems if they choose to do this.

c) Outline one way MTL could act ethically with each of the following stakeholder groups: [4] Employees: Customers:

Past-paper question 0450/11/M/J/25 [4] marks

PKN manufactures glass. Contributing to sustainable development is important to the business. PKN has factories in 30 countries. It has 27 000 employees. The Managing Director knows PKN has benefited from globalisation. She plans to expand the business using external growth. Retained profit is one source of finance a business could use to fund expansion. Some of PKN’s directors are concerned about possible diseconomies of scale as the business grows.

c) Outline two ways PKN could contribute to sustainable development. [4] Way 1: Way 2:

Past-paper question 0450/12/F/M/23 [4] marks

HCB manufactures cars in country X. It has 200 employees working in its factory. The business has changed its method of production due to new technology. HCB’s Managing Director is considering ways to become more ethical. She is aware that other businesses in country X have started to import cars. The interest rate in country X has increased due to rising inflation.

c) Outline two ways HCB could become more ethical. [4] Way 1: Way 2:

Past-paper question 0450/12/O/N/20 [6] marks

SNT is an ethical business. It manufactures a range of soft drinks using batch production. In 2023 SNT produced 300 000 bottles of soft drinks each week. There are many factors which affect how much inventory the business should hold. SNT’s directors are planning to expand the business into new markets in other countries by forming a joint venture. They are considering licensing as another way to help overcome the potential problems of entering these new markets. (e) Do you think the advantages to a business of being ethical are greater than the disadvantages? Justify your answer. [6]