CAIE IGCSE Business 0264 - Paper 2

2.1 Human resource management (HRM)

Topical Past-Paper Questions

Why it’s here: Workforce planning, recruitment, selection, training, dismissal and redundancy.

CAIE IGCSE Business 0264 Paper 2 Topic 2.1

Key concepts to revise

The main ideas to know for 2.1 Human resource management (HRM).

Workforce planning

HRM identifies the number and skills of employees a business requires.

Recruitment and selection

Job analysis, descriptions, specifications and interviews help appoint suitable employees.

Training

Induction, on-the-job and off-the-job training develop employee skills.

Dismissal and redundancy

Dismissal concerns conduct or performance; redundancy occurs when a job is no longer required.

Exam material

Past-paper questions

Past-paper question 0450/12/F/M/24 [12] marks

1(b) Using Appendix 1 and other information, consider how AF may be affected by the following three changes in legal controls over employment issues in country X. Which legal control will have the most effect on AF? Justify your answer. [12]