Unit 1: Business and its Environment
Business Objectives & Stakeholder Objectives
Free topical past-paper practice on business objectives, social enterprises, stakeholders, and how objectives change as a business grows.
For stakeholder and objective questions, name the group or objective clearly, then explain why it matters in the case study. For 6-mark questions, give one developed explanation for each part of the question.
Key Concepts to Revise
Business Objectives
Targets a business sets to guide decisions, such as survival, profit, growth, market share, or providing a service.
Objectives often change as a business becomes more established.
New Business Objectives
New businesses often focus on survival, gaining customers, cash flow, and building a reputation.
Once established, objectives may shift toward profit, expansion, or market share.
Stakeholders
Groups affected by business activity, such as owners, employees, customers, suppliers, government, banks, and the local community.
Each stakeholder group has different objectives.
Stakeholder Objectives
Employees may want job security and high wages.
Customers may want low prices, good quality, and reliable service.
Social Enterprise
A business with social or environmental objectives as well as financial objectives.
It aims to benefit society, but still needs enough revenue to continue operating.
Changing Objectives
Objectives can change because of growth, competition, new owners, economic conditions, or changes in customer demand.
Always explain the reason in the context of the case study.
Past Paper Questions
7 papersIdentify four stakeholder groups a business might have.
[4]Identify two objectives a social enterprise might have.
[2]Identify one objective each of the following stakeholder groups might have:
[2]Explain one way each of the following sections in the business plan might be helpful to Nicky.
[6]Define ‘social enterprise’.
[2]Outline two reasons why TCH’s business objectives might have changed.
[4]Identify two objectives a new business might have.
[2]