CIE IGCSE Topical Past Paper 1
4.3 Achieving quality production
0450/11/O/N/2024
FSW is a multinational company with operations in 6 countries. It manufactures steel for use in the construction industry. Quality assurance is used to ensure quality production. FSW has many stakeholder groups who are interested in its activities. The Managing Director knows FSW’s business creates external costs. She is aware that pressure groups try to influence business decisions.
Do you think quality assurance is the best way for a business to achieve quality production? Justify your answer. [6]
0450/12/M/J/2023
KCL manufactures paper which is used in the production of newspapers and books. KCL holds a high level of inventory and buys all its raw materials, including wood, from local suppliers. Quality control is important. The Operations Director is considering ways to increase efficiency in the factory. Pressure groups are trying to influence KCL’s decisions to ensure that the business does not create more external costs than external benefits.
(a) Define ‘quality control’ [2]